Payment Methods

At Brenvila, we aim to make your shopping experience simple and convenient by offering a straightforward checkout process.

1. Accepted Payment Methods

The payment methods available for your order will be displayed at checkout. Depending on availability, these may include:

Credit and Debit Cards: Supported card types will be shown during checkout.
PayPal: If available at checkout, you may be able to complete your purchase using your PayPal account.
Digital Wallets: Options such as Apple Pay or Google Pay may be available on supported devices and browsers.

Available payment methods may vary depending on your location, device, browser, and the payment services enabled for your order.

2. Payment Processing

Payment must be successfully authorised before an order can be processed. In some cases, your bank or payment provider may require additional verification before approving a transaction.

If your payment is declined, please check that your payment details are correct, confirm that sufficient funds are available, or contact your bank or payment provider for assistance. You may also try another payment method offered at checkout.

3. Payment Security

We take the protection of customer payment information seriously. Payments are processed through the payment services made available during checkout.

Depending on the payment method and provider, additional security measures may be used to help protect transactions. Please do not send your full payment card details, security code, or account password to us by email.

4. Pricing and Currency

The prices and applicable charges shown during checkout should be reviewed before you place your order. The available currency and any charges applicable to your purchase will be displayed where relevant.

Your bank or payment provider may apply its own currency conversion fees or other charges, depending on your account and payment method.

5. Payment Questions

If you have questions about payment options, a declined transaction, or a payment-related issue with your order, please contact our customer support team.

Support Email: service@brenvila.com

Please include your order number, if available, but do not send sensitive payment information by email.

Thank you for shopping with Brenvila.

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